We are looking for is a person who has a little sales experience, is good on the phone fielding customer questions and can pick up quickly.   Basically, someone who wants to work , is energetic, wants to learn and grow. Serve as the first point of contact for clients while providing high-quality support via telephone and email regarding product information, pricing, and lead time. Ensure accuracy and efficiency from order quotation to delivery. Maintain sales database and spreadsheets, ensuring upkeep of accurate customer and sales data. Act as a point of escalation for customer issues and ensure timely resolution. Process purchase orders and invoices. Filing, answering telephone calls and emails, handling of standard administrative tasks. Maintain a basic understanding of company products, manufacturing processes, and industry trends. Has excellent verbal and written communication skills. Ability to manage multiple tasks, prioritizing effectively. Proficiency in computer skills, including Microsoft Office programs such as Word and Excel, and familiarity with email systems. Knowledge of computer program Macola a plus.
 Two years of successful work experience in a sales or customer service environment. All other duties as assigned.