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Inside Sales - Team Lead

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$71,250-$80,625  •  FRANKLIN, MA
•  Direct Hire
•  Job Number:268072
•  Posted:1/16/2026
  • Own and manage a portfolio of inbound and outbound sales opportunities, from initial qualification through order closure.
  • Act as the technical sales lead for complex or high-value opportunities requiring application knowledge or customization.
  • Support and collaborate with field sales, distributors, and channel partners to advance opportunities and close business.
  • Identify upsell and cross-sell opportunities based on customer applications, installed base, and usage trends.
  • Prepare accurate, timely quotations and ensure compliance with pricing, margin, and commercial policies.
  • Maintain accurate and timely CRM data for opportunities, quotes, and customer interactions.

Team Leadership & Coaching

  • Provide day-to-day guidance, coaching, and technical support to Inside Sales Representatives.
  • Review quotes, opportunities, and deal strategy for quality, accuracy, and win probability.
  • Assist in onboarding, training, and ramp-up of new inside sales team members.
  • Serve as first-level escalation for technical, commercial, and customer issues.
  • Reinforce sales process discipline, CRM usage, and best practices across the team.

Requirements

  • Bachelor’s degree in Engineering, Technical Discipline, Business, or equivalent experience.
  • 5+ years of inside sales or technical sales experience in an industrial B2B environment.
  • Strong technical aptitude with the ability to understand and explain engineered or configurable products.
  • Proven track record of meeting or exceeding sales and order targets.
  • Experience working with CRM systems (e.g., Salesforce, Dynamics, HubSpot).
  • Strong communication, negotiation, and problem-solving skills.

Preferred Qualifications

  • Background in industrial automation, sensors, instrumentation, controls, capital equipment, or engineered components.
  • Bilingual in Spanish and English preferred.
  • Experience supporting distributors or hybrid direct/distributor sales models.
  • Prior experience mentoring or leading peers in a sales environment.
  • Familiarity with ERP systems and order management processes.
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