Will assist the Quality Manager relating to activities such as returns, source inspection, other support as required, and maintain Quality Management System objectives and structure. Also serves as the lead for QA/QC modules of the Visual Quality Data Base. Responsible for oversight, support, and interface of the QC function internally and as a customer-facing representative for Source Inspections. Responsible for preparing First Articles for submission into customer portals. This position involves furnishing direction and support to other quality personnel, and providing guidance and support to Engineering, Operations and Sales personnel.  Assist with planning and work assignments, provide direction, assistance, and advice to department employees. Continually improve the overall quality system. Act as primary customer interface for significant quality related issues/initiatives; coordinate participation of other team members as appropriate. Ensure department processes and equipment meet necessary standards, implement necessary changes to ensure continued compliance. Oversee the collection of data.  Perform necessary analysis of information to support company continuous improvement and preventive action activities.  Coordinate activities and corrective/preventive actions with other company departments. Assist with development and implementation of quality-related training programs for managers and employees. Initiate and facilitate customer return (RMA) process. Serve as point-of-contact for source inspection and on-site expert related to the creation of First Article packages and submitting those into Net-Inspect or similar inspection services as required.