Responsible primarily for supervising and directing the warehouse processes, including receiving, storage and shipping of product. General responsibility for coordinating all warehouse activities on a daily basis.

Responsibilities:

• Assist in establishing schedules.
• Apply sound leadership techniques in assigning work and coaching associates.
• Ensure inbound and outbound shipments are complete and free of damage.
• Perform data entry, run reports and complete other tasks  utilizing the WMS (warehouse management system) and/or customer database system.
• Carry out customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner.
• Supervise checking and unloading or inbound shipments, orderly stacking of product, and picking and staging of outbound shipments in accordance with high levels of productivity.
• Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.
• Complete all necessary records and reports in a timely and accurate fashion. Compute and analyze daily, weekly production metrics.
• Ensure the efficient and safe operation of material handling equipment.
• Open and close building in the absence of the Warehouse Manager.

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